Gulfcoast Ultrasound Institute (www.gcus.com) has been a leading provider of diagnostic and interventional ultrasound specific continuing medical education (CME) since 1985. GCUS offers live hands-on courses, online courses, custom onsite courses, and a full line of over 300 self-directed CME credit approved products. Our offices are located in downtown St. Petersburg, FL and we are in need of a Full-time Account Executive to help with a variety of roles within the company. This individual will assist in multiple department projects along with day to day responsibilities.
Regular hours are Monday-Friday 8:30 am-5:00 pm. When seminars are conducted the administrative staff rotate working different shifts: 6:00 am-2:30 pm, 8:30 am-5:00 pm, and 9:00 am-5:30 pm. There are occasional Saturday and evening work requirements.
Our location is in St. Petersburg, FL. Due to drive time, we are considering only those residing in Pinellas County.
Looking for the following qualities in applicants: Upbeat, Positive Attitude, Customer Service Oriented, Team Player, Multi-tasking, Organizational Skills and Detail Oriented.
General prerequisites include:
Excellent customer service skills
Desire to assist others
Strong Interpersonal communication skills
Ability to show up on-time / multitask
Exceptional organization skills and detail oriented
Strong oral and written communication skills
Ability to work independently and as a team
Computer skills using Microsoft Office, Access, Outlook, Google Drive / Docs / Sheets, general e-mail and Internet
Quickbook's knowledge is a plus, however can be taught on the job
Medical Experience / terminology is a plus but not necessary
Minimum Associates degree. Non-smoker.
General Responsibilities Include:
The day to day responsibilities of this position are multifaceted and require an individual who is able to prioritize tasks are able to work well with others and alone. This position will require someone who is self-motivated and able to think creatively. Customer service skills are a must to assist with questions about the various products and services offered.
General reception responsibilities
Ability to make outbound warm-lead calls to previous customer and follow-up with customers who have requested information from our company
Process seminar registrations
Process product sales orders
Answer questions from prospective customers regarding seminars, products and other services offered
Follow-up with online customers who have items in their shopping cart but have not checked out
Follow-up with online customers who have sent in contact information request questions
Seminar coordination responsibilities include:
In this position, you will have a number of courses ranging from 5-50 attendees per course assigned to you each year. During these events you will be responsible for coordination of faculty travel, attendee lodging assistance, coordination of food and beverage, pre and post course materials, etc. You will be working closely with the technical program coordinators to ensure the events go smoothly. Attention to detail and excellent organizational skills are a must.
Coordinate hotel arrangements for seminar attendees
Maintain course files for accreditation purposes (special training provided)
Please send your résumé with references (a must).
Interview appointments based on qualifications currently being set. Please do not walk in, only online submissions will be considered.
This Position is full-time Salary Position starting at $32k per year. A 90 day review will be conducted to evaluate your performance at that time. Annual reviews are conducted at which time pay / role changes will be considered. This position takes about a year to become fully trained, over which time we encourage employees to identify areas of interest. After a year we try and adapt the position to focus on areas that highlight the employees talents.
2 Weeks Paid Vacation after 1 year
3 Weeks Paid vacation after 5 years
401k with up to 4% Company matching available after 1 year
Health insurance options available after 90 Days
1 week sick pay available after 90 days
Please send your résumé, references, and any additional documents that you think we should consider (Please NO walk-ins or phone calls)
*Please note that Gulfcoast Ultrasound Institute is a non-smoking, drug free work environment.
Gulfcoast Ultrasound Institute Plaza Tower (Across from Sundial Downtown St. Pete) 111.2nd Ave. NE, Suite 800 St. Petersburg, FL 33701